Help & Contact
E-Performance
Help and Contact
 

Discover more about Porsche E-Performance and Electromobility

Do you have any questions regarding Porsche E-Performance, Porsche electric models or Electromobility in general? Your Porsche Centre would be happy to help.

Please find contact details for your local Porsche Centre below, by searching using your postcode.

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Do you require support with home and public charging, or Porsche Charging Services?

Please find contact details below for your respective country.

Great Britain:

0808 168 5219 (free of charge)
+44 20 36971995 (charges apply)

Mon-Fri: 8am-9pm
Sat/Sun: 9am-8pm

Ireland:

1800 511713 (free of charge)
+35319079840 (charges apply)

Mon-Fri: 8am-9pm
Sat/Sun: 9am-8pm

Video tutorials

Porsche Help and Contact - Charging facilities
Charging facilities

There are many ways to charge your Porsche, whether at home or on the road. Here’s how.

Porsche Help and Contact - Charging functions
Charging functions

For optimal use of your charging times, use the timer function or create your personal charging profile.

Porsche Help and Contact - Change the supply cable
Change the supply cable

Would you like to change your supply cable? Here’s how it works.

Porsche Help and Contact - Install the Energy Manager
Install the Energy Manager

Here’s how to install your Energy Manager.

Porsche Help and Contact - Mobile Charger Connect Web Application
Mobile Charger Connect Web Application

You have questions about connecting with the Web Application? We will show you the first steps.

Porsche Help and Contact - Home Energy Manager Web Application
Home Energy Manager Web Application

You have questions about connecting with the Web Application? We will show you the first steps.

Here you can see a catalogue of Mobile Chargers.

Manuals.

Porsche Mobile Charger - Installation & User Manual (PDF; 4.5 MB)Porsche Mobile Charger Connect - User Manual (PDF; 7.9 MB)Porsche Home Energy Manager - Installation Manual (PDF; 13.7 MB)Porsche Home Energy Manager - User Manual (PDF; 13.2 MB)Porsche Mobile Charger Plus - Installation & User Manual (PDF; 6.1 MB)
A Porsche employee and a customer can be seen talking.
FAQs.
  • Do you have any questions about Porsche E-Performance? The most frequently asked questions and answers are available here, under FAQs.
A woman is sitting in front of her laptop at her desk with her mobile phone in her hand, the My Porsche page is open on the screens.
Software updates.
  • Check for current software updates using the serial number of your charging hardware.
Here, two people are seen behind a Porsche with a tablet in their hands.
Service Campaigns.
  • Discover if there are any current offers for your equipment using the serial number of your charging hardware.

Discover Porsche E-Performance.

Discover more about Porsche E-Performance, electromobility and the sports car of the future.

A Type 2 charging plug is plugged into the charge port of the BEV model Porsche Taycan Turbo S, vehicle color white.
Charging all-electric Porsche models.

Discover how to charge your all-electric Porsche easily and find the right charging equipment.

Discover more

Plug-in hybrid Panamera Turbo S E-Hybrid Sport Turismo is charging, charging plug is connected, charge port door is open.
Charging Porsche plug-in hybrids.

Find out how to charge your Porsche plug-in hybrid and which products you need.

Discover more

Taycan Turbo S seen from the front, on the left side a woman leans against the Porsche with a mobile phone in her hand.
Discover Porsche E-Performance.

Discover more about Porsche E-Performance, electromobility and the sports car of the future.

Discover more